Cookie Policy

Introduction

This Cookie Policy explains how Tryonr ("we," "our," or "us") uses cookies and similar technologies on our website and service. Essential technologies are used to provide the service. We ask for your choice before loading non-essential analytics, marketing, or support technologies.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Our AI-powered virtual try-on platform uses cookies to enhance your experience and provide personalized services.

How We Use Cookies

We use cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They enable user authentication, session management, and core AI generation features.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, including language preferences and user settings.
• Analytics Cookies and Similar Technologies: With your permission, these help us understand page visits, feature usage, referrer domains, and service performance.
• Marketing and Support Technologies: With your permission, these may measure conversions, attribute affiliate referrals, or enable optional live support.

Types of Cookies We Use

Essential Cookies

• Session cookies for maintaining user login sessions
• Security cookies for protecting against fraud and abuse
• Authentication cookies for Google/GitHub OAuth login
• Locale, checkout, and consent-preference storage needed to deliver your choices

Analytics Technologies

• A pseudonymous Tryonr session identifier for first-party usage analytics
• Google Analytics and Microsoft Clarity when configured
• Page path, referrer domain, feature interaction, and optional account identifier for signed-in users

Functional Cookies

• Preference cookies to remember your settings and choices
• Language cookies to remember your language preference
• Theme selection cookies for light/dark mode
• Saved model preferences and generation history

Marketing and Support Technologies

• Google Ads conversion measurement
• Affiliate attribution from Affonso, PromoteKit, or DataFast when enabled
• Crisp live chat when enabled
• Embedded YouTube content, which remains blocked until optional technologies are accepted

Third-Party Services

Depending on the features enabled and the actions you choose to take, the following third-party services may set cookies or use similar technologies:

• Stripe: For processing payments securely
• Google Analytics and Google Ads: For analytics and conversion measurement after consent
• Microsoft Clarity and other configured analytics providers: For usage analytics after consent
• Affonso and PromoteKit: For affiliate attribution after consent, when enabled
• Google OAuth: For user authentication via Google accounts
• GitHub OAuth: For user authentication via GitHub accounts
• Crisp Chat: For customer support after consent, when enabled
• YouTube: For embedded videos after consent, using privacy-enhanced embed URLs

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse all or some cookies
• Set your browser to notify you when you receive a cookie
• Use browser extensions to manage cookies more granularly

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, including:

• Your saved generation history and preferences
• Your login session (requiring re-authentication)
• Personalized AI generation settings
• Language and theme preferences

Cookie Consent

When you first visit Tryonr, we will ask for your consent to use non-essential cookies. You can withdraw your consent at any time by:

• Selecting Reject all in the consent notice
• Opening the Cookie settings control available on every page
• Adjusting your browser settings to reject cookies
• Contacting us at support@tryonr.com

Rejecting non-essential technologies does not disable essential authentication, security, language, or payment functionality. If you withdraw a previous acceptance, the page reloads so non-essential scripts are no longer active in the current document.

Data Retention

Different cookies are retained for different periods:

• Session cookies: Deleted when you close your browser
• Consent preference: Stored locally for up to 6 months
• Functional cookies: Retained for up to 12 months
• Analytics and marketing technologies: Retention depends on the configured provider and our operational settings; see our Privacy Policy for the data categories involved

Changes to This Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in our services or legal requirements. We will notify you of any material changes by:

• Posting the updated Cookie Policy on this page
• Updating the "last updated" date at the top of this policy
• Sending email notification for significant changes

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

International Users

If you are visiting from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

For users in the European Union, we comply with the ePrivacy Directive and GDPR requirements regarding cookie consent and data protection.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

Email: support@tryonr.com

We will respond to your inquiry within 30 days.